Frequently Asked Questions

Thanks for being part of the New York International Salsa Congress, one of the most iconic Latin dance and music festivals events in the world!

As a small volunteer team, we can’t reply to individual messages year-round, so we’ve put this FAQ together to help you find answers quickly. If your question isn’t covered, you’ll see how to reach us at the bottom.Your support helps keep the heart of this community beating strong right here in one of the global birthplaces for Salsa music & dancing: New York City

We appreciate you and can’t wait to celebrate our 25th anniversary with you in 2026!

EARLY BIRD

Q: How Do I Purchase an Early Bird Ticket?

Each year we release a limited number of Early Bird tickets at the event and online. Early Bird tickets sell out every year typically within 2 - 3 weeks following our event. After they’re gone, they’re gone! Our best advice is to purchase your Early Bird ticket as soon as possible, and if possible, at Registration during the event.

TICKETS

Q: Can I buy tickets at the door?

Yes, tickets can be purchased at the door all weekend long. If possible, we recommend purchasing tickets online in advance here, as door prices will be slightly higher.

Q: I purchased a ticket but can no longer attend this year’s event. What can I do with my ticket?

All sales are final. There are NO refunds.

If you have purchased an event ticket or pass and can no longer attend the event, you may attempt to transfer your ticket to another buyer for this year using our Transfer Board on DancePlace. 

**Ticket transfers are allowed between January 1, 2026 and August 1, 2026. There is a $30 processing fee for each transfer. Ticket transfers to future editions are not permitted.**

To transfer your ticket:

  • Please send the $30 transfer fee via Zelle or PayPal (info@newyorksalsacongress.com)

  • Email payment confirmation to info@newyorksalsacongress.com (subject line: Ticket Transfer Fee). The easiest way is to attach a screenshot of your completed payment to the email.

  • Upload your ticket information to the Transfer Board on DancePlace. The Ticket Transfer Board will be open from January 1 - August 1, 2026

  • If a buyer is interested in purchasing your ticket from you, they will contact you directly through the platform

SCHEDULE

Q: What is the schedule for the weekend? Where can I find this information?

All weekend schedules are posted on our website www.newyorksalsacongress.com under the “Schedule” tab.

The detailed 2026 event schedule will be posted soon.

Here are the direct links:

DIRECTORS & PERFORMERS

Q: How do I apply to perform at the 2026 New York International Salsa Congress 25th Anniversary Edition?

Performer registration will be open on our website very soon!

Q: Where do I send my music?

Please send all performer music to music@newyorksalsacongress.com.

  • Please make sure the name of the music file includes:

    • Your name/team name of how you would like to be announced at the show

    • The dance genre of your show (i.e. Salsa, Bachata, Hip Hop, etc.)

    • The day/night you are performing (i.e. Sunday night, Saturday Youth, etc.)

  • If you have multiple shows, you can send one email with all the music files, as long as the music files are properly labeled.

COMPETITORS

Q: How can I register to compete for the 3rd Annual New York International Dance Classic?

You can register via our website here: https://www.newyorksalsacongress.com/compete. Registration opens October 1st!

Q: Where do I send my music?

Competitors, pease email your music to: compdj@newyorksalsacongress.com.

  • Please label your music with your name and the division you are competing in.

  • You need to send one file for each division you are competing in.

Q: What time does the competition start?

The New York International Dance Classic Competition starts at 10:00 AM on Saturday and 10:00 AM on Sunday.

  • Showcase Competitions take place on Saturday

  • Heated Competitions take place on Sunday

The exact competition and schedule timeline for each day will be posted the night before on the website. Click on the “View Live Schedule” button to see it.

MISCELANEOUS

Q: I still have a question — what do I do?

Please only reach out to us via email after checking this FAQ. If your question isn’t answered here, please email info@newyorksalsacongress.com. Please start your subject line with: [STILL NEED HELP].

This helps us prioritize your message and get back to you if needed. If you do not start your subject line with [STILL NEED HELP] we likely won’t see your message, as we get hundreds of messages throughout the year!

Please note:

  • Our response time generally takes 7–14 business days.

  • Our social media (Instagram + Facebook Messenger) isn’t monitored for customer service throughout the year, so reaching out there won’t speed things up.

We truly appreciate your patience and understanding as we prepare for our 25th anniversary celebration in 2026 — we can’t wait to welcome you!